Sharing Error Logs with App Developers

To help app developers quickly identify and resolve issues, you can share error logs directly from the app settings. Please follow the steps below to share an error report.

Steps

Step 1: Open Settings and navigate to Checkout.
Scroll to the bottom of the page, locate Checkout rules, and find the rule that you created.

Settings checkout
checkout rules

Step 2: Click on the rule.
You will see a “Rule failure” banner. Click the “Share error report to developer” button to send the error log to the app developer.

share error log

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Updated on February 8, 2026
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